State Farm® Insurance Agent Kathy Whitburn

"I had the pleasure to visit the office for my insurance needs and am blown away the customer service and that Lane Brown gave along with answering my questions and providing me with the best possible plans. Love love Please don’t hesitate to stop by and check out your options. Thanks again Lane ~ Bethany"

"I have been with State Farm 40 years (since 1982) and currently have 11 insurance policies (autos, homes, boat, atvs, and snowmobiles) as well as a State Farm credit card managed through US Bank. I like the convenience of having all of my insurance policies managed in one place where I can easily see my coverages and premium amounts. I can even print my insurance cards from the website. The mobile app has great features too. Switching is not an option. Other companies offer low rates to begin with but they will increase after you become their customer. Stick with State Farm to build your experience and use them for all of your insurance needs to get the best rates and lowest premium. State Farm agents are top notch and the company shines above all others if you ever have an insurance claim. They pride themselves on being a "good neighbor" and Kathy Whitburn is a great example. As a State Farm agent, she will help guide you to the best coverages for you and your family and meet with you regularly to ensure your needs are being met."

"I love my statefarm insurance. The people there are so amazing. They help in anyway they can and I get good discounts as well. I would recommend all my friends and family to come there. I have never had a problem with them as I did with Allstate or progressive raising there rates on me every month. I am a valid customer that is here to stay."

"Do not get insurance through this office they quote u one thing than the bill comes out double what they told u it would be u call they tell u they will fix it weeks go by still not resolved their response is nothing happens overnight ITS BEEN 2 WEEKS found out they were not billing me for homeowners policy that I've had for 2 years yet I was paying it this is there way to hide the fact they are charging u extra for the vehicles on the policy so u thinking u paying for everything because why wouldn't you be this is a whole scam Also Kathy does not even work at this office I been with them since Feb 2021 n have not spoke with her one single time even though I've incurred several issues with lane the guy who works at this office every single day Update 2 months later my issue still is not resolved and several other mistakes have been made they are unwilling to fix their errors because I am irritated with overpaying everyday while they take 2 months to fix their errors Also my main issue is they charging me 100$ extra per month because I didn't sign a paper that they never sent me Also lane cancelled my homeowners insurance without my permission and it still has yet to be listed on my policy but they are billing me for it (and the months that they claim I didn't pay but I did my bills are on autopay) They won't admit they made mistakes and refuse to fix them which is costing me hundreds every month while they pretend they are doing something yet 2 months later it's still nothing has been done Run from this agency and state farm they are crooks I'm ready to go to court"

"It's so important to get (life) insurance young . I did in my 20s. I got locked in. Over time the money built up and I was able to take out money for emergencies like fixing my roof. I didn't have to go to the bank for a loan. I've been with state farm for several decades. They been great to Me. Kathy is warm and will do what she can to help you with all your questions and insurance needs. We need more agents like her😁"

"I spoke with Kathy’s salesman Mr. Lane Brown yesterday about possibly switching from an insurance company I was with for 10 years and coming over to State Farm. I was skeptical at first, but after speaking with Lane and then meeting him in person, I was blown away. Not only was he professional and courteous, the office was super clean and organized. He also saved me a bunch of money on my car insurance, so I switched! I recommend giving Kathy’s office a call and see if they can save you some mula!"

"I really enjoyed my experience working with State Farm thanks to Lane. The rates were amazing and what really sold me was the customer service. Lane walked me in detail on my new policy as well as getting me great discounts for packaging renters and auto insurance. DEFINIETLY ask for Lane!"

"The Kathy Whitburn Agency is very professional, courteous and helpful every time I call there. Kathy always goes the extra mile to get clients the best rates. Kathy calls personally each year to review your plans and check to see if any changes need to be made to better service her clients. The BEST!!!"

"If there were 10 stars I would hand them out. Kathy and her staff moved me from lame insurance where a storm came during the summer and I was left with no coverage and stress. That old not to be named company was dropped! Needless to say I was not impressed with insurance. I meet Kathay at the Gogebic Fair and they eased me back to being a believer - Not only did that match and out performe my last coverage - they had other perks that give me more coverage and were able to save me money for better coverage with an name you can trust when your roof comes off and plus my bikes and car are protected too! AND when I left the office Kathy peronalized my visit making my new home and commnuty a welcome place and happy with best night rest knowing I have a team behind me! Gold Stars"